Online Vet Visits in Countryside, IL

At Countryside Veterinary Center, we know being a pet parent can be busy because it’s not the only thing you do! Our goal is to make our high-quality veterinary care as accessible as possible, whether you can make it into the clinic, or not! That’s why we’re offering online vet visits through telemedicine! With this service, you’ll be able to connect directly with your veterinarian from the comfort of your home.

Due to the recent coronavirus pandemic, telemedicine is as important as ever for making sure your pet gets the care they need while still practicing social distancing.

How to Get Started

It’s as easy as one-two-three:

  1. Download the Medici app from the Apple or Google Play store
  2. Connect with Countryside Veterinary Center
  3. Request a consultation!

Consultations are available Monday – Friday 8am – 7pm; Saturday 8am-3pm; and Sunday 9am-2pm. When you request a consultation, our goal is to connect you with a veterinarian as soon as possible, usually within one hour. Our staff may ask a few pertinent questions to gather information prior to the consultation to better prepare the veterinarian.

Dog during online vet visit

Situations That Telemedicine is Appropriate

In order to receive the very best care through online vet visits, it’s important that we ensure you are a current client whose pet has had a physical exam within the last 12 months. Additionally, due to the digital nature of telemedicine, only some medical issues can be appropriately solved over a video consultation such as:

  • Minor symptoms such as sneezing, coughing, or diarrhea
  • Some skin conditions or ear infections
  • Chronic conditions such as arthritis or allergies
  • A change in behavior such as lethargy or scratching themselves more often
  • Recheck exams after simple procedures or surgeries

If you believe your pet is experiencing an emergency situation, do not use telemedicine, but call our animal hospital directly at (708) 469-6050!

The Cost of Online Vet Visits

Video consultations are charged $39 per consultation. Any prescribed medications during the call will be at an additional charge. Additionally, if it is necessary for your pet to come into the office for an appointment, you will still pay the $39, but the cost of the in-office consultation would be at a discounted rate.

Have any further questions or concerns about veterinary telemedicine and our online vet visits? Contact us today at (708) 469-6050!